Covid-19 turned the world on its head.  We're defining new norms and what once made sense, is up for individual assumption and acceptance. Especially throughout the United States.  The Real Estate market had an astronomical increase rate over the last two years with no signs of correction, pet shelters' inventory is at an all-time low (YAY!) and auto-lots are practically begging people to trade-in their vehicles; almost making non-classic cars an appreciating asset.  Analysts are on a non-stop statistical hunt with our consumption and spending. 

What about shopping trends within retail? 

The masks are coming off and America is opening up.  The newest CDC regulations have sparked a new wave of interactions, and people are beginning to step back into the social light.  And, they're bringing pre-Covid practices with them.

How do you encourage customers to shop, but also get them to do it quickly and efficiently?

Consumers, with the change in routine and habits are making different choices than they were even eight months ago. There has been a definite shift where money is being spent and this requires grocery retailers to act and change up stores in response to that shift. I recently attended a Supermarket News industry webinar that highlighted some of those changes. Some were surprising, others were not. Here’s a broad sweep list:

We are Ready With a Playbook

This year may escalate unprecedented changes to the grocery retail environment. Grocery retail, despite having a boon year for growth had previously been challenged on many fronts and the current economic climate, among other things, may mount those challenged retailers.
Amazon’s stronghold in the e-commerce space was made even stronger by consumers sheltering in place and trip consolidation. Direct to consumer companies are also gaining market. Shopper behavior, which has been shaping store sets and sizes, may also see dramatic changes. Categories that were often an afterthought at retail have come to the forefront.